If you're doing important work, you'll have your share of challenging conversations. They're necessary but don't need to be awkward for either party. This short course will give you some fast frameworks for navigating them.
The upsides of difficult (awkward but necessary) conversations
Keeping your cool when things get heated
Listening with your whole brain
The assertiveness continuum
A smart framework for the tough stuff
Dot-Connector, Idea Injector, BS Rejector
Your course instructor is corporate communications expert Paul Jones.
Paul is a leading speaker, trainer and writer on the topic of corporate communications. He's a founder and director of Magneto Communications and Credosity.
With a background as a copywriter (20 years) and corporate comms trainer (12+ years), Paul's secret sauce lies in applying copywriting psychology to business writing.
Through his keynotes, masterclasses and webinars, his principles have inspired thousands of people to:
He's helped CXO teams through to graduates change how they write, think and lead at work.
His blue-chip client list includes NAB, Westpac, BHP, Optus, IBM and Clayton Utz.
'The team was very impressed by the course, the content and Paul. They're a difficult bunch to impress, so please take this as a compliment of the highest order. I wouldn't hesitate to recommend Paul and Magneto to others wanting a professional writing course.'
-- Group Finance & Corporate Affairs, Suncorp
Paul's engaging, interactive approach makes his courses fun, fascinating and effective. It's why thousands of people have finished his training and couldn't wait to go back to work and write.
Business writing ... fun? Yep. His enthusiasm for communications, psychology and human behaviour is contagious. It results in rich training, with frequent stories, many before/after examples and memorable insights.